Contact support
Email us from the address connected to your BreedersHub account whenever possible. Include a short description of what happened and the name of the puppy or breeder involved where relevant.
Email support@breedershub.co.ukAccount accessSign-in problems, suspended accounts, password or account-access questions.
Family accessInvitation issues, removed puppy access or problems connecting a family.
Puppy recordsQuestions about puppy profiles, photos, health/care records or breeder information.
Privacy & deletionPrivacy requests or help permanently deleting your account.
Suspended or removed access?
If your BreedersHub account was suspended, or a breeder removed your access to a puppy profile, the app and notification email should provide the reason. If you believe the decision needs reviewing, reply to that email or contact our support address.
Please never send your password or one-time sign-in code to BreedersHub Support.