Privacy Policy
BreedersHub is a dog breeding management service operated by Anthony Carney, the controller responsible for the personal information described in this policy. Contact support@breedershub.co.uk for privacy questions or requests. We process the information needed to create and secure accounts, provide breeding and puppy-management features, connect invited puppy owners with their puppy, and operate support and service communications.
Information we process
This may include your name, email address, account identifier and role, profile photograph, dog and litter records, mating and pregnancy records, whelping records, puppy weights, feeds, care notes, uploaded photographs and documents, owner contact details, including optional family telephone numbers, invitations, puppy handover notes, vaccination and microchip information, Puppy Pack checklist progress and custom items, and private messages and attachments sent through BreedersHub. Information comes from you, a breeder inviting or sharing records with you, and the technical operation of the service. Please avoid entering unnecessary personal information about other people.
Family sharing and handover notes
Accepting a puppy invitation connects the owner account to that puppy’s shared journey, including its available identity, feeding and weight history. Records with a Share with family control, including handover notes and vaccination records, are shown to the linked family only when the breeder saves them as shared. Saving a handover note without sharing keeps it private to the breeder. Updates and withdrawn sharing are reflected when the family view refreshes; downloaded copies cannot be recalled. The optional family telephone number is saved for the breeder’s contact management. Do not put unnecessary personal or sensitive information into free-text notes.
Saved handover history
When a breeder saves or changes handover notes, we retain a dated version, its sharing setting and whether a family was connected at that time. This history is visible to the breeder; the linked family sees only the current note when it is shared. A sharing status records availability, not proof that the family opened or read it. Clearing the current note or switching sharing off does not erase earlier versions from the breeder’s history. History is removed when its puppy or breeder account is permanently deleted, subject to the limited backup and legal retention described below. Contact support for help correcting or removing personal information from earlier versions.
Message notifications, where enabled
In builds with phone message notifications enabled, and after you allow notifications, we store an Apple push token linked to your account and device. We use it to send message alerts through Apple Push Notification service. The alert can include a puppy name or colour, whether the sender is the breeder or family, and identifiers needed to route the alert; it does not include the message body or attachment. Delivery status and identifiers may be recorded to avoid duplicate alerts and handle delivery errors. Alerts may be visible on the lock screen. You can turn notifications off in iPhone Settings without losing access to messages. Signing out disables registration for that account on that device when the request succeeds. Device registrations are removed with account deletion. Availability depends on the installed build, permissions and Apple delivery services.
Camera, photos and documents
When you choose to add a photo, your device may offer its camera or photo picker. BreedersHub uses the photo or file you select for the upload you request; it does not continuously monitor your camera or automatically upload your whole photo library. Access is subject to your device and browser permissions. Selected photos and documents are uploaded when you use the relevant upload or save feature and may be displayed to linked puppy owners where that feature shares them. You can refuse or withdraw camera and photo permissions in your device settings and continue using features that do not need them. Only upload material you have permission to use and share.
How information is used
We use information to provide the app, keep accounts secure, deliver requested emails, display breeder records to the breeder who created them, and display a puppy’s shared journey only to the owner linked to that puppy.
Sharing and service providers
BreedersHub uses Vercel for hosting, Supabase for account authentication, database and file storage, Sentry for technical error reporting, and providers for email delivery and related infrastructure. Information needed for those functions is sent to the relevant provider. Invited owners can see information shared for their linked puppy, not every breeder record. Private messages and attachments are visible to the participants in that conversation. A participant may delete their own message; this removes it from the normal conversation views after they refresh. Reported content, provider backups and downloaded copies may follow the separate retention and deletion limits below. Support and authorised administration may process information needed to investigate a request, secure accounts or operate the service. Information may also be disclosed when required by law.
Apple subscriptions and purchase information
For breeder subscriptions, Apple supplies signed transaction information which our Supabase service verifies. We process product and transaction identifiers, the original transaction identifier, subscription expiry and revocation status, the transaction environment and the account identifier linking the purchase to your BreedersHub account. This is used to confirm paid access, restore purchases and prevent a purchase being claimed by another account. Apple handles payment information under its own privacy policy; BreedersHub does not receive your full payment-card details.
AI features
This release does not provide AI chat or automated AI daily briefs, and does not send your records to OpenAI through those features. If AI features are introduced, we will explain what information is shared, identify the provider and obtain any permission required before enabling that sharing.
Why we process personal information
We rely on performance of our agreement with you for account and app features you request; legitimate interests for proportionate account administration, security, troubleshooting and support; consent for optional feature-activity analytics; and legal obligations where processing is required by law. Our legitimate interests are maintaining a secure, reliable service and responding to support requests, balanced against your privacy rights. Device permission is a separate control over camera, photo and notification access.
Device storage, alarms and notifications
The app stores sign-in sessions, privacy choices, preferences and some app state locally, including reminder identifiers, due times and checklist selections. When you save supported feed or nursing records, the app may send puppy names, labels and due times to the device's alarm or notification service to schedule a reminder. Notification text may be visible on a locked screen depending on your settings. Supported iPhones use the device alarm framework where available, with notification reminders as a fallback. These do not create timers in Apple Clock. Permissions are optional and can be changed in device settings; refusing them affects reminders, not your ability to save records. Clearing device storage can remove local settings and sign you out. Account, invitation and service emails deliver the features you request.
International processing
Some hosting, email and diagnostics providers may process information outside the UK. Where required, international transfers must be covered by applicable adequacy arrangements or appropriate contractual safeguards. Contact support@breedershub.co.uk for information about the locations and safeguards applicable to your data.
Optional app activity
With your permission, we record which feature areas you open, daily opening counts and your last activity time, linked to your account, to improve the app. This is off by default. You can enable or withdraw permission in Account & Legal → Privacy preferences. Your choice applies to your account on this browser or device; clearing browser storage resets it to off. This does not collect message or form contents, photographs or screen recordings. Turning it off stops future activity reports; existing activity records are removed when your account is deleted. Contact support@breedershub.co.uk to request earlier removal.
Service diagnostics
BreedersHub uses Sentry to receive technical error reports for reliability. Reports include an error type, code location and app screen or action. We remove error messages, account identifiers, request details, form contents and breadcrumbs before sending them. Network delivery may expose your IP address to the provider. We do not enable session replay or performance tracing. These diagnostics are separate from optional feature activity. Contact support@breedershub.co.uk with privacy questions or requests.
Account administration
The private admin overview shows account totals, last sign-in times and record counts needed to operate the service. These operational records are separate from optional feature activity.
Retention and deletion
Account and record information is kept for as long as your account and the requested record-sharing features need it, unless you delete it earlier. Stopping use of the app does not itself delete your account. You can request permanent account deletion from Account & Legal. A restricted subscription-ownership record, including the account identifier and Apple transaction identifiers, is retained after account deletion to prevent the same purchase being claimed by a different account and to address billing disputes or fraud. It does not keep your puppy records or messages. We rely on legitimate interests for this limited fraud-prevention record. Contact support to request a review or erasure; retention must remain necessary and proportionate. Provider backup copies may remain until their normal expiry. Any other limited retention outside the active account must be necessary for a legal obligation, security investigation or legal claim and last no longer than that purpose needs. Retention is assessed using the purpose of the record, the continuing account or support relationship, and applicable legal requirements. Device-local copies and files you download are separate: you can remove them using your device controls. Removing an invitation or access link does not erase copies someone has already downloaded. Contact support if a shared record involves another person or you need help with deletion.
Your rights and complaints
Depending on the processing and applicable law, you may have rights to access, correct or erase personal information, restrict processing, object to processing based on legitimate interests, and receive portable copies of information. You can withdraw optional analytics consent without affecting processing already carried out. Contact support@breedershub.co.uk for requests; we may need to verify account ownership before disclosing or changing personal information. You can also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.
Children
BreedersHub is intended for adult breeders and puppy owners and is not directed to children.
Contact
Privacy questions can be sent to support@breedershub.co.uk.