Cancel Apple billing separately
Deleting your account does not cancel an Apple subscription. If you want billing to stop, first cancel through Apple subscription settings. You can still delete your account immediately.
Delete from the app
Sign in to BreedersHub and open Account (or Account & Legal, also available before subscribing). Choose the account deletion option and follow the confirmation steps. Once confirmed, BreedersHub begins permanent deletion of the account and associated app data that we are not legally required to retain.
Deleting an account is different from signing out, disconnecting a family from a puppy, or temporarily suspending an account.
What is deleted
Deletion is designed to remove your BreedersHub account and associated personal data. For breeder accounts this may include breeder-owned dogs, litters, puppy records and linked records. For family accounts it may include family-created updates, account links and associated account data.
What may be retained
A restricted subscription-ownership record containing your account identifier and Apple transaction identifiers is retained to prevent the same purchase being claimed by a different account and to address billing disputes or fraud. It does not retain your puppy records or messages. You can contact support to request a review of this retention. See the Privacy Policy for details.
We may retain limited information where required by law or reasonably necessary for security, fraud prevention, dispute resolution or maintaining essential audit records. Any retained information is kept only for the relevant purpose and for no longer than necessary.
Need help?
If you cannot access the in-app deletion option, contact support@breedershub.co.uk from the email address associated with your account. We may ask you to verify ownership before acting on the request.
Contact BreedersHub Support